Krystal S.

This company is the worst I have ever had to deal with. I order stuff online all the time and this company is worthless. First of all its a 10-20 day delivery, that's not a problem, I am a patient person. So I ordered my item and waited. I ordered it on Sept. 18, a month goes by and I got online and it said it was still "processing" and the estimated shipping date was Oct. 22. So again I waited. Got on again yesterday (Oct. 27) still said "processing" and that the estimated shipping date was still Oct. 22. So i look everywhere on the site for a customer service number and can't find anything except a form you can fill out and then they will email you back when it's "resolved" My email got a response saying that since the item I ordered was in an "unexpected high demand" the item will be delayed and now won't ship out until Nov. 11, IF it ships out on the 11th, that will be almost 3 MONTHS before its even shipped, and that doesn't include the 10-20 shipping days. This is NOT okay, this is NOT how to run a business. I am a PAYING customer, if I pay to have an item by a specific date then the company I order from needs to make sure I get it on that date, or at the very least get in contact with me and tell me it's going to be delayed. This was supposed to be a gift and now I am going to have to buy another gift so I am actually able to give my sister something on her birthday, instead of telling her that this $#*!ty company doesn't know how to run a business and who knows whether my item will actually be shipped on Nov. 11 like they say or "delayed" another 2 freaking months! DON'T buy anything from these people, $#*!ing worthless!