Krystal S.’s Reviews of Sammy Dress & more

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Sammy Dress

Prom Dresses

“I got my package in a good amount of time from ordering...”

12/18/14

I got my package in a good amount of time from ordering but when I got them the clothing was falling apart And had holes. I also ordered a pair of brown boots and one black and got two pairs of black. I have tried contacting customer service multiple times and got one response back out of 3 emails. I'm very disappointing in the way the clothing was made and the shoes, very cheaply made. I was very excited to receive my items but once I got them I was very disappointed. Unless I hear back from customer service again in like what they say, I do not think I will ever buy from them again

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sammydress h. – Sammy Dress Rep Over a year old

Dear Krystal,

Thank you for taking your time to write your review. We really appreciate the feedback.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Would you mind to tell us your order number so that we can check for you and give you a better solution if we confirm the issues you mentioned, is it OK?
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
We want to make Sammydress a great place that provides the best possible experience for every one of our customers.

Best Regards
Sammydress Customer Service