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I placed my order in early feb because my 21st was in APRIL and now it's MAY! I'm so disappointed I cancelled my order and is still waiting for my refund it's been a MONTH! How do I report this page?
I wish i could have looked at these reviews earlier.
My order tracking numbers do not exist, i've tried several times i have an 18th birthday party that i'm organsing and being so busy the last thing i want to do is go shopping for new item of clothing because the ones i have ordered on this site havent arrived yet.
Don't think i'll ever order anything from this site again
I wouldn't even rate it half a star.
Tip for consumers:
it's a scam. be careful
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Dear krystal k.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize.
Recently, a large number of packages have been held for inspection at customs due to increasingly strict and thorough security screening for both exports and imports.
Regarding the courier company, we note that they have not been updating their online information on time. We have already contacted them directly to solve this problem. In turn, the courier company has tried their best to resolve the unfortunate delays and clearance issues with local customs officials. We have been assured that. They will update the shipping information as soon as possible.
We are committed to assisting every customer at any time. Many thanks.
Best Regards
Customer Service from Dresslily.com