I ordered 5 items back at the beginning of December and it damn near cost me $100. It is now almost February and I HAVE NOT received my items that I paid for. I have sent them TWO bloody emails regarding this issue, the first email didn't even merit a response from their so called "Customer Service Department" and instead I was sent a partial refund for a measly $20. This company is a joke and a HUGE waste of time. DO NOT buy from them, they are nothing but thieves.
Dear Krys,
Thank you for your time to write this rewive.
The standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, but there are some external factors which may cause some delay.
We have taken care of your complaint and offered a resolution via the ticket center. Could you please check your Rosewholesale account and answer to us?
We regret that the issue has occurred.
Kind regards,
Rosewholesale Customer Service