Kristi S.

HORRIBLE HORRIBLE HORRIBLE! The customer service is just awful! I was tossed around to multiple different people between emails and phone calls and given the run around. I asked for a refund because the company I had a deal with was no longer running the route that my deal was good for because the city of Chicago would not allow it. I asked for a refund and was basically told that the company could get the route back sometime before 2017 when the paid amount of the deal expires. I said that was unlikely and that I wanted my money back and they were going to do me a "favor" by giving me $159 in deal bucks! Why would I want deal bucks that I have to spend with their company when they have such horrible service?! I reluctantly took the money but let them know I would never use their services again and I would spread how horrible the company is. I got an automated response that didn't address any of my issues and basically said we are glad we could help! When they didn't even help! A couple days later I got the same exact response but from a different customer service rep, really?

I recently went to use these deal bucks on a product that they were selling for $14 (regularly $29) and shipping not included... when I went to the product site which is where you would redeem the voucher, the product was selling on the site for $10! $4 less then what I was going to pay for it! What a joke! I would much rather buy directly from the consumer and save 4 dollars, not to mention give the consumer their full amount of money since living social also rips them off with the deals.

All in all do not use this awful piece of crap company that has no manners and doesn't know how to talk to and handle their customers. You think a customer service based company would know what customer service is. If anything check out groupon which I have never had any issues with especially when I needed a refund.