Awful company. Purchased a pair of shoes (not the buy 2 deal) ONE time. They charged me the following month! $20.00. I had read reviews of this situation after my purchase and thought (well if they credit my account, I'll have it to spend). I log into my account and I have no $20.00 of my own money; it's just taken. For what? Why would I pay a company money month after month for absolutely nothing? I am so stupid. I saw the same shoes on Ebay, Just stick with Ebay! I will have to close my bank account because that is easier than attempting customer service.