We booked a one night stay in B&B Relais Sul Mare via Venere in Naples in october 2012. Everything was fine until we returned from the trip and I noticed that the B&B had made fraudulent transactions on my credit card (which information I had only insterted to Venere.com) worth 1200€. When trying to solve the mess I also contacted Venere.com and they said it's been a mistake and the B&B will return the money. I never saw the money again and finally the credit card company continued solving the problem. However, Venere is well aware of the frauds the B&B is doing yet they still have this B&B in their listing. I would never use Venere again because you really can't trust the company. They will give away your credit card details and they don't care if the companies they do business with are frauds or not.