The website stated orders would be processed within 2 days. I ordered items from this site and another site on the same day. I received items from the other site and AMIclubwear had yet to ship my order. I wanted my order for vacation and because it was not going to arrive in time I attempted to call and cancel my order. I tried 27 times in one day to call and was unable to reach customer service because each time I tried I received a notice that all circuits were busy. I tried multiple times on several days to cancel and was unable to reach anyone. It's been extremely frustrating.