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I ordered and paid for a $400 dress; but I received a dress that was different than the picture, even a different name. The sequins fell off just lifting it out of the box. 2 of the appliques were on with safety pins. There was a large hole in the ruffle by the neck. The hem was not finished. The zipper in the back was missing. The list is even longer of everything that was wrong. Then when we called, we were told there were no refunds. The dress we received was about a $50 knock off. DO NOT BUY FROM THESE PEOPLE! IF YOU ALREADY DID, CONTACT AN ATTORNEY AND THE BETTER BUSINESS BUREAU AND HAVE THEM SHUT DOWN! They apparently have ripped off alot of people!
Kris S.'s review of NewYorkDress earned 18 Very Helpful votes
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Love the experience. Only Missing part is not being able to identify blind room location. I.e....
Hi Kris!
First of all, thank you so much for your comment, we always appreciate feedback. I am so so sorry to hear about the condition in which you received this dress. Our dresses should never be shipped in this condition - as we do our best to make sure our customers receive the highest quality products. We work with wonderful designers from all over the world and ensure that our customers see the best of their designs. Please call or chat with us and we will do the best we can to assist you with your order. We want to make sure every customer of ours is 100% satisfied!
All the best,
NewYorkDress