Kris M.’s Reviews of SaferWholesale & more

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Auto Parts

7/23/15

Ordered a motorcycle helmet Friday 7/18/2015. They emailed me my recipt and order number within minutes Then cheked account on sunday 7/19/2015 to see if it had been shipped yet. It would not pull up my order on my account page. Started safe chat to ask why it wasn't showing up on my account page. I gave them the time and date order was placed and the order number to look it up easily. The 1st operators ended conversation before even responding. The 2nd operator responded and replied they would double check my account to find out why. After 10 minutes of no response i asked if they were still there. No response. After 10 more minutes I replied again saying it's been 20 minutes can you find my account. They ended conversation. The 3rd attempt i asked the same question and added that i have been trying for 35 minutes and the 1st 2 operators ended the conversation without answering my question
They responded one moment. And never responded again. After 15 minutes i responded can you find my order. Still no response. They ended the conversation as well.

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Customer-Service S. – SaferWholesale Rep Over a year old

Hello, I do apologize for the inconvenience please call in 866-606-3991 and ask for tracking dept so we can look up your order while youre on the phone. We can better assist you.