I had the same experience that you guys faced... I felt of being robbed. I had put my subscription status as non renewal, however it got renewed and around 70 dollars was deducted from my account... when I asked them to return the amount, they just refused and took the whole 3 months amount, though they have an option of taking one month of 19 dollars and lied to me that I never changed the status to non-renew... never join this site. And delete you credit card details.