I sent thred-up 3 huge bags full of name brand clothing, mostly women's jeans and many pairs were new. They supposedly only kept a handful of items and paid me $13. One of the sweaters alone sold for $29 when they re-sold it on their site! I paid to have the unaccepted items returned but they never were. On top of that, when I went to use the little emaount they had paid me, it had disappeared from my account. Not impressed! Wish I had read through the postings on their facebook site from all the people they've ripped off before I sent them any clothing!