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k m.

Contributor Level

Total Points
80

1 Review by k

  • NoMoreRack

12/19/13

No more rack took 40 days to resolve my issue. Very disappointed in the lack of customer service. With every point of contact I was lied to in writing, my request to speak to a manager was disregarded several times. Tracking was falsified. Updates in emails were copy and posted automated responses. I'm sure the company can be a good company however currently, it's no so nice of a company. I will not do business with a company that is built on taking people's money and thinking they will let the issue go after getting the go around. Your company may or may not post this review. So I will let others know. Hopefully things turn around for the better in the future for all customers sake.

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