UPDATE: Finally I got response from Freelancer.com and I got the project fees refunded, however I lost 280 EURO
I am using Freelancer.com since last three years. It is great website for online work. Easy to get client but sometimes you feel like i do and then you write a review here.
Have done a lot business. But two days back I experienced strange outcome. I got one hourly project and worked hard whole night to finish it. Client was happy and I got my money and great feedback. I went to sleep 0400 am in the morning after placing the withdraw request.
But when I wake up in the morning, a email from Freelance.com came in and said the money request is declined because the user is triggered. What does this mean, I don't know.
I contacted customer support and asked for the clarification and more info but I got answer of what I knew.
I don't have any negativity except the customer service I got response after 3 days.
Hi there Kiran, Marcus here.
Thank you for sending me an email regarding this and thank you for acknowleding the refund.
I have updated our email thread last June 16 to explain what happened to the project review.
If you have any other concern or issue which I can be of assistance, feel free to send me a message.