Kim S.’s Reviews of NoMoreRack & more

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“I ordered a pair of boots on 12/23 and still have not...”

12/22/13

I ordered a pair of boots on 12/23 and still have not received them, of course they took my money. Everytime I call customer service I am told either 7 to 10 days or 3 to 5 days but that they guarantee I will have them by Christmas, they now have 2 days. Will never order from this site again.

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Vincent D. – NoMoreRack Rep Over a year old

Hi Kim S.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.