They said my order shipped 1st of September, it's now the 1st of October and no package. I have emailed them for my money back and haven't received it either..
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work hard for customer to be happy with.
The parcel can not be tracked from the website because it has been shipped out with flat rate shipping.
And we have contacted you to confirm the information, please working with us for the best solution.
Looking forward to hearing from you.
Best Regards
Dresslily Customer Service
Kim Has Earned 6 Votes
Kim S.'s review of DressLily earned 6 Very Helpful votes
Dear Kim,
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work hard for customer to be happy with.
The parcel can not be tracked from the website because it has been shipped out with flat rate shipping.
And we have contacted you to confirm the information, please working with us for the best solution.
Looking forward to hearing from you.
Best Regards
Dresslily Customer Service