The site has really low prices on electronics, which is why I use it, however, I notice that some of the parts I get are DOA or dead on arrival. They do replace DOA parts though, so I can't complain that much. It doesn't happen a lot, but enough that it has become a nuisance in the past.
I use this site all the time whenever I buy computer parts. I very rarely have any issues with my orders, but when I do they are quick to fix it. Its a really good site for PC building. I highly recommend it.
This site is great for trading in your old video games for new ones. I was able to trade in a game I don't play anymore for LA Noire on the PS3. I didn't have any problems with the transaction. Also, the support staff is really friendly and answered my questions in a reasonable time frame. I plan on using the site again in the future.