I would give 0 if I could.
I had 2 separate orders from them, both sent beginning of May.
Slow, slow, slow. Just received this week. Would have been fine to wait if it was worth it.
EVERYTHING was wrong!
2 DVDs were blank. 1 of my original VHS was MISSING. 2 VHS were damaged by them. 2 things couldn't be converted even though they said on the website it could. Photos scanned were so BLURRY you couldn't even tell what they were. 1 DVD was of a family I have NO idea who they were.
DO NOT trust these people with your precious memories. TERRIBLE! Won't give refund, just "credit" on next order. YEAH RIGHT! Not sending them anything else.
Overall, sent over 12 items. Not ONE thing came out right and 3 VHS of memories were RUINED (And I feel bad for the random family's memories I got!)