Kim H.

This site is trying to cheat people by giving impression that it is an official US Government site by using US official emblems and US flag colors. Just like others here I did a google search on "US Immigration" and landed on their site. I was completely under the impression that it is a real USCIS government site and started filing my application. I made my payments for $199 in the impression that I am making payment towards application fees but I have realized after pressing the print button and seeing the amount of fee still I need to pay with my application. This is a fraudulent site and don't use this site for your immigration needs. Further, it is a big shame on Google to list this site on top of its search results when search with the words US immigration.

The next day I called and spoke with one of their rep. And she accused me that because I had already press "PRINT", they can NOT refund me the money. So I called again, and got someone else on the phone, this time, the person on the phone said she can only do a courtesy refund of $100, so I asked to speak to the manager in charge. After waiting for about 10 minutes, the manager finally got on the phone and told me that they are running a holiday special and she can refund me $125. A legitimate business will be able to stand behind their service and fees they charge. My intention was to e-file so to accuse me of desperately printing something I'm going to e-file was pretty low. So they're trying to keep $74 of my money for something I refuse to use after realizing it's a scam. Of course, I didn't take their offer and went straight to my credit card company and I got the full refund. I would suggest that you fight the battle as well!
As a consumer, you should have the right to a full refund especially within the 24 hours after you realized you've been scammed. This site should definitely be taken down by those who have the capability and those who still believes in justice. Go to uscis.gov and stay as far away from this site as possible. Also, be sure to dispute this directly with your Credit Card company or PayPal and tell them what you experienced.

I will file a complaint to the Federal Trade Commission and the Better Business Bureau. I suggest you do the same so together we can take this company down!