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Kim G.

Contributor Level

Total Points
83

1 Review by Kim

  • LiveCareer

4/23/15

I use this service to make my boyfriend a resume. For initially $1.95 but later charged his bank account for $59.49 after the 14 day trial. Upon signing up for the service I was told they will be charged $6.99 a month. I called customer service which was no help she couldn't even tell me what my monthly rate was supposed to be and even if you add up 699 per week it still doesn't add up to $59.49 this service is just a scam please be aware they will take your money and will not return it.

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Laura T. – LiveCareer Rep

Hi Kim G.,

I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. We offer a 14 day access that auto-renews at $59.40 on the 15th day billed every 12 weeks if not cancelled. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.

Please contact me directly with the email address you used to create your account so I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

Kim Has Earned 3 Votes

Kim G.'s review of LiveCareer earned 3 Very Helpful votes

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