Kim C.

Airbnb "Verification process" to PAY to rent a home includes submitting a photo, entering all usual ID info, including birthdate, verifying your phone number by entering a number they text you, then submitting a front & back photo of your driver's license. I thought this was a bit much, but okay I did it. After entering the former information I was asked to submit my complete credit card info, okay, time to pay, I entered this thinking that I must be done. NO-- next is a screen stating the need for access to either my Facebook or Gmail account AND allowing them to use all of my contacts. After much effort I was able to find a way to communicate with someone at Airb&b, thinking there must be mistake, anyone can see that this is unreasonable. Nope, without either of the latter, I can't rent from them. I am amazed that a company do this. They can only do this if we let them, will you join me in not allowing this by taking your business elsewhere?