Kimberly S.

Love the site, just don't like auto renewals. I don't have time to bother with such.

Well it all began easy enough... or so I thought. I ordered 2 pillow case that were to have a "map" design on them. ($65.00 charged to my bank card, ok I agree) The next day I received an email saying that the image was "not correct" and I needed to cancel my order and re-order again because "they were not able to fix it". Oh! And if I need help please call... Well I needed help so I called. Talked to someone in the design dept. She corrected the image on the pillow case ($65.00 charged to my bank card for the "new" order, note the last $65.00 is still on hold on my account) It's cool though because since their design team did it for me it's good to go... right? Ummm... Nope. Another email. Your image has a white crooked border all around it. Ok, call again. ME: Hello design dept.? We have a problem. DESIGN DEPT: Oh we can fix that but we need to cancel your order and re-do it. That will be $65.00 charged to your bank card. ME: Well let me think... I would now be $195.00 into "holds" on my bank account for 2 freaking pillow cases (one set which YOU designed). Ya know what Zazzle... NO. I'm done with this.