What a scam. The items are damaged and broken and when you attempt to return them, you wait on hold forever, have someone who can barely speak English, are continuously placed back on hold... it is a nightmare. The first new item I ordered was damaged. I exchanged it but they returned it and only created part of the amount back due to restocking even though I asked for an exchanged. I had to order a new one outright and pay full costs. The next two items were damaged. I paid expedited shipping and return costs both times but they refuse to compensate even though they provide crappy items. STAY AWAY!