Thumbnail of user kimberlys14

Kimberly S.

Denver, United States

Contributor Level

Total Points
82

1 Review by Kimberly

  • FactoryOutletStore.com

2/3/14

What a scam. The items are damaged and broken and when you attempt to return them, you wait on hold forever, have someone who can barely speak English, are continuously placed back on hold... it is a nightmare. The first new item I ordered was damaged. I exchanged it but they returned it and only created part of the amount back due to restocking even though I asked for an exchanged. I had to order a new one outright and pay full costs. The next two items were damaged. I paid expedited shipping and return costs both times but they refuse to compensate even though they provide crappy items. STAY AWAY!

Kimberly Has Earned 2 Votes

Kimberly S.'s review of FactoryOutletStore.com earned 2 Very Helpful votes

Kimberly hasn’t received any thanks yous.

Kimberly doesn’t have any fans yet.

Kimberly isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user markapurinton
3/6/24

I ordered a Norelco Shaver open box and they sent it by USPS with tracking and no insurance, when...

Thumbnail of user bradd526
2/14/24

This website sent me a used phone instead of a new one that wasn't compatible with my phone...