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I wrote a negative review of dresslink.com several weeks ago. They left out one item of clothing in the order and refused to take responsibility. Twice now, they've contacted me thru sitejabber and tried to harass me into pulling my review and telling me they would take care of me. Twice now i have responded to the customer service with my grievance. Every time they ignore me, yet they continue to ask me to revise my review. They are frauds and they are not reputable. Do not order from them.
Kimberly P.'s review of DressLink earned 9 Very Helpful votes
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I had ordered dresses and despite having confirmation of return through the post office they...
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
We are always more than willing and glad to offer help, please feel free to contact us to sales@dresslink.com
Could you please send us your order number by message here? If you donot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.
We are looking forward to your message here!