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Kimberly K.

Contributor Level

Total Points
83

1 Review by Kimberly

  • AliExpress

2/9/15

I purchased some items from Xuchang Huiya Foreign Co., Ltd and I was not satisfied with what I received. The product I received was nothing like the picture the company posted AT ALL. I expressed this in my feedback to the company along with giving them 3 stars. Soon after, I was messaged by John Zhu saying that if I changed my 3 star rating to a 5, he would refund my money back. Because I was not satisfied, I chose to keep my feedback and changed the rating to 5 stars to receive my money back like John and I agreed on. It has been almost 2 weeks and after writing about my money, I have not heard back from John nor received any refund. BEYOND disappointed. I didn't think the company would make a promise to refund money (and not do it) just to get the ratings up. Do NOT shop with XUCHANG HUIYA FOREIGN CO., LTD. or aliexpress because they do not accommodate the customer at all.

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Kimberly Has Earned 3 Votes

Kimberly K.'s review of AliExpress earned 3 Very Helpful votes

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