KIMBERLY B.

A home was purchased Jan 28,2016 and relisted due to unusual circumstances 2 weeks later.

The "days on Zillow" is wrong as it is adding the original listing for this home to the new actual days online with the NEW MLS# which is only 11 days and it is reporting 56 days!

I contacted Zillow and they responded that they can do NOTHING as it was NOT off the market for 31 days! This is absurd and a dis-service to those relying on Zillow for accurate information.

My response to their customer no-service is below:

That is a ridiculous policy as this is new listing with a new agent and presents a discriminatory disadvantage to a new listing with a new agent.

I will be finding EVERY forum on Zillow and its practices and expressing my dissatisfaction so that people know about this policy and the lack of sincere AND ACCURATE reporting.

There are plenty of dissatisfied people on the web regarding the customer no-service from your website as I read many reports before contacting you.

I already pointed out in my original email that the home had only been off the market two weeks after closing and the new listing created due to unusual circumstances; there WAS NO CAREFUL REVIEW ON YOUR BEHALF as you stated. This is a robotic answer.

Your policy of "off the market 31 days" is ABSURD and when it is pointed out that you are posting inaccurate information... YOU DON'T CARE!