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Kimberly B.

Contributor Level

Total Points
82

1 Review by Kimberly

  • LivingSocial

1/4/16

I booked a hotel a few months ago with Living Social and something came up I had to change the date. First I called the Hotel and they said they could not touch the reservation. That in itself is crazy. The hotel I was going to stay at could not adjust my reservation to another night because I booked through Living Social. So I called Living Social and waited exactly 30 minutes on hold until I got someone on the phone. I asked what my options were if I could get a refund or change my date. I actually needed to nights on another date. They said I could NOT get a refund and I could NOT change the date. I lost $148.83. EXTREMELY UNHAPPY WITH THIS OUTCOME AND WILL NEVER USE LIVING SOCIAL AGAIN..

Tip for consumers:
Beware you have no control over hotel bookings.

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Kimberly Has Earned 2 Votes

Kimberly B.'s review of LivingSocial earned 2 Very Helpful votes

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