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Kielanna T.

Contributor Level

Total Points
107

1 Review by Kielanna

  • DressLily

10/13/15

I had to wait near 2 months for two shirts which is beyond ridiculous in itself. The materials the clothing was made out of is so crappy and strings were hanging off one of the shirts. I can't even fit one of them, even though I took correct measurements and ordered according to their size chart plus one up just to be safe. They are just very cheaply made and not worth my money. First and final order with this company.

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CustomerService R. – DressLily Rep

Dear Kielanna,

Thank you. We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.

We had contacted the shipping company for the delay shipping.
For the size issue, please refer to http://www.dresslily.com/m-article-id-80.htm
We shipped the size according to the order. Therefore, we need to confirm this issue so that we could figure out the solution for you, would you mind to help us for it?

We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service.

Best Regards
Dresslily Customer Service

Kielanna Has Earned 7 Votes

Kielanna T.'s review of DressLily earned 7 Very Helpful votes

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