I have ordered several items over the course of the last 5 or 6 years. I have never had a problem with anything from Cell Phone Shop. I have always received my orders in a week or so. All items have been of good quality for the price I paid for them. I just got a new phone and was looking forward to ordering some items from them for it. I am dishearted to see that this site is no longer in operation. I hope that they end up back up and running soon!