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Why can't we leave a review with 0 stars, better yet negative 5 stars? We purchased 5 shirts for our son. For a 3x they looked really short out of the box. When my son tried them on they looked like belly shirts. I believe they may have been mislabeled. I was told to ship them back for refund. After spending all told $71 for 5 shirts and twice shipping, they send me an email saying they were washed, no refund. I stand by my statement that they absolutely were NOT WASHED! Why would I wash them when they looked to short out of the box!? Ridiculous! When I responded that was a lie, they are now claiming that the tags were "ripped and freyed." Are you serious?! I've given all emails, a photo my son took 2 hours before I dropped them off at UPS to our family attorney, and he is awaiting the reshipped shirts. I will gladly spend a few more dollars if it protects more people from this company. I can't believe in order to keep from making this right, that they would claim that it would be normal for "quality" shirts to have the tags become ripped and freyed if someone were to wash them even once. Not too bright and certainly not of any sort of integrity. I assume they'll read this and threaten me. Bring it on. The shirts ARE going to be examined by whoever my attorney uses for these kinds of cases along with all the rest of the emails as evidence and we'll see what happens. I tried to quietly hand this but refuse to bow to such a ridiculous allegation in the name of saving a few pennies. On the contrary, I'm happy to spend more and fight for my integrity. Did NOT wash those shirts. And apparently if I had I would've been left with ripped and freyed string according to them. Ha! Can't wait to see where this goes. I'll post more when my attorney gets the results.
Tip for consumers:
For the love of God, even if you order bigger than needed they still will not be right, and even if they are according to them you can expect parts of their product to "rip and frey" with each wash so for the love of God NEVER WASH YOUR SHIRTS! Maybe they should label them dry clean only if even they would say that they will become "ripped and freyed" from washing.
Kevin H.'s review of 6DollarShirts earned 6 Very Helpful votes
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Note: the customer has been issued a refund for this order, and we feel it's important to share the details of this case so that readers are informed of the whole story. While we take great pride in providing excellent customer service, there sometimes occur cases where our best efforts to resolve a customer's situation are not reciprocated with what we'd consider reasonable responses.
This is one of those rare instances.
We offered to provide a full refund if the shirts were returned without having been worn or washed. In this case:
1. The returned shirts had clearly been washed.
2. Communications from the customer were confrontational from the start, making it difficult to resolve the matter in an efficient and expeditious manner.
3. Our staff has been made to feel threatened and harassed.
We love our customers and are willing to go to great lengths to ensure their satisfaction. We're very disappointed that this case went the way it did, but we'll continue to do our best to serve our customers, the vast majority of whom are reasonable and all-around great folks!