Banggood is not trustworthy.
My order did not arrive for over 3 months. After contacting customer service they confirmed that order was returned long time ago. And they did nothing about it, did not even inform me. Probably just tried keeping money. After some email they refunded into my paypal account but left paypal fees on me. So even there was no mistake from me, it cost me money. Will never use their services again, there are plenty of cheap websites to choose.
Dear Kestas G.,
So sorry for all the inconvenience caused.
Could you please kindly tell me the order number first?
You can also contact me directly to katherine@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Katherine