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Kerry M.

1
Level 1 Contributor

Contributor Level

Total Points
247

3 Reviews by Kerry

  • CheapOair

1/4/14

Will never use again or recommend:
-They never sent us seat assignments for return flight inspite of repeated requests
-They screwed up the return flight booking with the airline by using an incorrect flight code
-The only way to reach them for assistance was to pretend I was the airline calling - no help for a mere family of 4 passengers stuck at an airport check-in counter!
-CheapoAir refused responsibility for the mistake and refused to make the change which the airline said Cheapo had to do to fix the problem.
-Bottom line was a family of 4 trying to return home from a holiday weekend missed 2 flights and was only accommodated on the third and last possible return flight by the goodness of the airline itself inspite of CheapoAir who had collected $2200 from us for this trip months in advance.

6pm
  • 6pm

1/3/14

After at least a half dozen purchasing experiences, I have found 6pm to have good products, as described, very fair pricing and accurate / timely shipping. A definite recommend!

  • NoMoreRack

1/3/14

Bad experience- I do NOT recommend: purchased two high count sheet sets:
-Merchandise slow to arrive
-Mold in sheets upon opening package
-Followed website instructions to return products for credit and they did not respond in a timely manner although they require the consumer to make returns within 10 says of receipt of goods- I had to email twice to get authorization which ate up 5 days.
-Even though the goods were defective I had to absorb the return shipping costs which amounted to almost half the total purchase price.

Thumbnail of user vincentd
Vincent D. – NoMoreRack Rep

Hi Kerry M.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

Kerry Has Earned 7 Votes

Kerry M.'s review of NoMoreRack earned a Very Helpful vote

Kerry M.'s review of CheapOair earned 3 Very Helpful votes

Kerry M.'s review of 6pm earned 3 Very Helpful votes

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Similar Reviewers on Sitejabber

Thumbnail of user williamw4540
4/18/24

I selected my seats the day I booked the flight. Why do I have to do it again and now I have to pay!

Thumbnail of user harryj408
4/18/24

Too much trouble to access to the ticket