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I used my home address due to their site saying it would come as a freight delivery. The expensive chair came as Fedex without a signature requested. Thankfully, it came on the day that it said it would in the system, and I was able to run down and get it before it was stolen in my neighborhood. I typically get my packages delivery to a package center but they do not accept freight.
Madison Seating included a part that was well-used not open box as part of the delivery and shipped out a replacement (as requested) without confirming delivery address. This got stolen because it came a day early and I had no idea. Madison said tough cookies.
Tip for consumers:
Just be watching for packages like a hawk
Products used:
Herman Miller Aeron Chair - Open Box
I was in a big redesign mood and ordered several things from this site. A shower curtain, pillows, throw blanket, and duvet set. Everything but the duvet set worked. However, the duvet was really bad. It was based on a photo vs drawing. It was stretched and the color was not saturated enough for the pattern to be recognizable. It looked fine on the shams. The duvet definitely did not match the photo on the site. I am having to pay shipping to get a refund.
Some designs may just not be suitable for a queen duvet format and should not be available to purchase.
Keren C.'s review of DenyDesigns earned 11 Very Helpful votes
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I purchase a steelcase chair from them and it was advertised as open box. But I received a...
Every shipment released has an email that automatically gets sent to the buyer with the tracking information. Fedex has confirmed the buyer in this instance received the package. As the customer used a package center as an address, she had issues locating the package after delivery, which is out of our hands. It is not recommended to use a packaging center to receive shipments. We strongly suggest using a valid residential or commercial address.