K L.

Purchased a cell phone. From the start things went wrong. They offer price matching if you find a lower price within 72hrs of purchase. They did not honor it. They advertise 7-15 day shipping, which is untrue. Finally the phone arrives after one full month. Then the kicker, The phone does not pick up the signal from my carrier. AT&T tried to get it to respond with no luck. After requesting to return for refund, they asked if I could make a video of what was done. (?) SIM card, battery, and press a button, video for what? Currently trying to resolve the problem. They are polite as they take your money and give you junk.

12/31/13
Now they are asking that I pay to have the phone fixed, even though it came out of the box not working. How ridiculous it this. So far they are not giving me an address to return it. Trying to get resolution thru Paypal. Avoid this comapny as you would the plague. They sell junk and try to frustrate you till you give up.

1/12/14
Got positive resolution after getting Paypal involved. Returned the phone and received my full refund. The company "STILL SUCKS" because it shouldn't take this much effort to return an item. Don't do business with this company, it will only cause you pain and cost you money. I'll never buy from them again. If the company doesn't have a warehouse in the US don't buy from them.