Honestly, my Petfinder experience wasn't so bad. First of all, these animals are from local pet organizations, so you should probably expect good healthy pets, no puppy mills if you are looking for a dog, etc. However, beware of a few "no call-back" organizations. In my case, I was looking for a perfect puppy and kitten to enlighten my vacant home a bit. I searched up the right pets, contacted the organizations ASAP, left a message when they couldn't answer, and even emailed them. The organization where I chose to adopt my kitty was quick and efficient in checking their email and I was able to make an appointment to pick up my kitty in no time. However, for my dog, I had to wait an entire 3 MONTHS before someone FINALLY replied to my email. When I asked them why they took so long, someone answered their organization was taking a small break and had found foster homes for all their pets. WHAT? Luckily, I was able to find the foster owner and adopt my wonderful dog. My kitten is now 10 months old, is healthy, and is an energetic little furball. My dog is 8 months old, is healthy as well, and is friendly and social in my home.