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Ken M.

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1 Review by Ken

FactoryOutletStore.com

  • FactoryOutletStore.com

“Follow up on "Laptop Battery"”
8/24/15

Talked to their representative moments ago and assuming everything takes place as stated, I can not fault how they handled my defective item. This aspect of dealing with them deserves a minimum 4 stars. The only reason I'm not giving 5 stars is because I never received return correspondence relative to my email inquiry to my defective product. Other than being on hold for a moderately long period of time they were very quick in a resolution to my problem.

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