Ken K.’s Reviews of Hotels.com & more

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“We were saved by Iza from hotels.com we made mistake...”

12/18/14

We were saved by Iza from hotels.com we made mistake on the location when booking a hotel using the app so we called but the first person that picked the call could not help us. We asked him to transfer us which he did and we were helped by Iza. She really knows her job and within a short time fixed the problem without stress. Because of her, we will use hotels.com again