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Quite possibly the worst site I have ever dealt with. Sellers ask for more money after the transaction. Customer service simply responds with default responses (when they get around to it)
There is no customer service at all to actually help you sort any issues out, beyond another nice message saying "we're looking into it", yet nothing ever actually gets sorted out.
Avoid at all costs.
Ken F.'s review of DHgate earned 4 Very Helpful votes
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Empty.
This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please provide us your order number (PO#) for your transaction. That way, we can check on its details and we can be able to offer you the most efficient resolution.
We also highly encourage you that you send us your response directly to our Live Chat Customer Service so that you will be assisted timely and fast.
Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs
Regards,
Samantha
DHgate