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Kendra C.

Contributor Level

Total Points
83

1 Review by Kendra

  • Lazada

10/5/15

Order Number: *******
DON'T TRUST LAZADA. It's been 3 months now since I returned the defective item and Lazada assured me a refund but up to now no refund has been made! Somebody from Lazada called me yesterday to inform that my refund got disapproved (which is very opposite to the information provided to me over the phone and emails) because they sent the replacement, which I personally didn't receive! It's not my fault that Lazada assumed the shipping address! They sent the replacement to Baybay, Leyte while infact they first delivered it to me in Naval, Biliran! They let me suffer from their own mistakes and inefficiencies! I totally don't deserve all the frustrations they have caused!

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Lazada P. – Lazada Rep

Hello again, Kendra C. This issue has been resolved as the actual item was delivered (on the default address you used). Should you have concerns other than this, please feel free to contact us again. Thanks!

Kendra Has Earned 3 Votes

Kendra C.'s review of Lazada earned 3 Very Helpful votes

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