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Kendall L.

Contributor Level

Total Points
178

2 Reviews by Kendall

  • Nastydress

12/1/15

Do NOT order from this store. It's like all the other bull$#*! internet sites. It takes forever for them to send you your items even if you pay for expedited shipping. In my case, they delivered my package to the wrong address. I still do not have it. They sent another package contained the other half of my order and that won't show up for 10-25 business days even though I paid for expedited originally. Just awful, horrible website. Save your money!

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Sandy Z. – Nastydress Rep

Dear Kendall,

We would like to apologize for inconvenience that we cause.

We have already offered you the resolution in the ticket, could you please check it?

Best regards,
Customer Service

  • DressLily

11/22/14

I would also put no stars for this site. Do NOT USE IT! You order something, pay for it and then they don't send you what you ordered for months, or in my case never. DO NOT USE THIS SITE!

Tip for consumers:
JUST DONT USE THIS SITE.

Service
Value
Shipping
Returns
Quality
Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Kendall L.,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please accept our sincerely apologize. Unfortunately, the ETA for this item is still some time away. We are looking into the messaging our site presented at the time of this sale as clearly we did not manage this customer's expectations well.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com

The customer decided to cancel this order and we have canceled it and refunded the customer 42.97 USD, rfund ID: 3K3601729B996033N!

Kendall Has Earned 18 Votes

Kendall L.'s review of DressLily earned 13 Very Helpful votes

Kendall L.'s review of Nastydress earned 5 Very Helpful votes

Kendall hasn’t received any thanks yous.

Kendall Has 2 Fans

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Jodi M.
1 Review
4 Votes
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David D.
1 Review
1 Vote

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