Thumbnail of user kenc36

Ken C.

Contributor Level

Total Points
102

1 Review by Ken

  • Fandango

6/9/15

Purchased 2 tickets for children & web site did not work properly. After taking my information 5 times the purchase finally went through at the wrong theater, During the reentering of information the address of the theater changed to one 125 miles away & the movie started in 20 minuets. I did not realize it until i received the conformation which was well in there 2 hour non refundable time. I contacted them immediately but the only thing I received is not refundable within 2 hours of movie & would not exchange them with the correct theater. Now I find out they keep your money when you can't make it so why can't they at least exchange the ticket, very poor business model.

Ken Has Earned 2 Votes

Ken C.'s review of Fandango earned 2 Very Helpful votes

Ken hasn’t received any thanks yous.

Ken doesn’t have any fans yet.

Ken isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user robr698
Rob R. reviewed Fandango
4/2/24

I purchased tickets, had an unexpected conflict, I tried to call to change/refund my tickets, the...

Thumbnail of user tajoya1
J T. reviewed Fandango
3/22/24

On 03:22/24 before the movie started I called Fandango to get a refund on one of four tickets...