For Business
Write a Review For Business Write a Review
Thumbnail of user kelseyw3

Kelsey W.

Contributor Level

Total Points
81
0
1

1 Review by Kelsey

SmartSign

  • SmartSign

“Terrible customer service”
7/31/15

I was ordering some signs for work (4) and needed something for the glass doors as well as the wooden doors. I worked with someone to get things put together and it was impossible to communicate. I had about 4 proofs before we finally got what we wanted. They then ended up sending us the wrong size. We were fine with sending back but then they did not provide return information. By the time I emailed back asking for it- they told me I was past their "21 day return policy". I would not recommend this place to anyone- especially if you need something outside of their go to signs.

  • Comments (0)
  • 6.8K Views
Helpful  (1)
Thank you

Kelsey Has Earned 1 Vote

Kelsey W.'s review of SmartSign earned a Very Helpful vote

Kelsey hasn’t received any thanks yous.

Kelsey doesn’t have any fans yet.

Kelsey isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user Kenneth-vdk
Kenneth V. reviewed SmartSign
7/12/23

Not clear where they sent my package. Customer service just says 'local post office' which is...

Thumbnail of user jreitman28
Del Mar A. reviewed SmartSign
6/27/23

A small sign, 19x12 inches, shouldn't take 4 months to make. The delivery estimate was 3.5 weeks...