Kelly M.

I've yet to order anything from iherb because I've read far too many horror stories and I've noticed a very annoying and unethical practice that this company indulges in - they spam review sites with coupon codes and fabulous reviews about the company. Go to any community that is devoted to reviewing makeup, vitamins and the like and you'll likely encounter a "review" written in terrible English that always ends with the reviewer suggesting to get the item from iherb and offering a "very cool" coupon code.

This company has basically overrun a very reputable site that I am a member of with these fake reviews. Ask yourself - do you want to deal with a company that hires people to write fake reviews about their company (yes, there are companies - generally dubious ones - that hire people to post on forums and message board talking a company or product up)? If the company was on the up and up, they would not have to do this. Take the glowing, five star ratings here and anywhere else you see them with a very large grain of salt. If you can, check the person who left the review out to see if they reviewed other items or if they can string a coherent sentence together. If the person has less than five reviews and the reviews are short and terribly written, chances are high they're a shill working for the company.

This fake review thing has become an epidemic. I've fallen for it myself a time or two because so many business sites are overrun with these scammers. Take the time to look before you spend your money online!