Kelly B.

Gilt has a smaller selection than that of other flash sale sites, but the sales are truly wonderful. Gilt city is a favorite, and the items are all great at amazing deals. They do not have a ton of items, because they select the best items only.

I called to close my account, which was made to be a grand ordeal because the person on the line with me kept repeating how I should not close my account. I felt like I was arguing with a robot. I had to firmly tell her to close my account, permanently. I was notified through email that my new bill was about to come in from Just Fab, a few months (almost a year) later. I immediately changed my credit card.

This is fraud! This website tried to sneakily re-subscribe me to their monthly charges after I closed my account! That is unacceptable.

This site sells garbage, and makes you pay an incredibly high rate for shipping. I received my order, and each item was entirely different from the photo. It's completely unwearable on any human body. There is no way the quality is deemed fit for clothing of ANY price range. Items at F21 can be $4-$10. These items average at around $10-$20 (shipping added), and are garbage compared to the cheaper F21 garments!

I immediately disputed for a refund, and was offered less than $40 for my $170+ order. That was a total insult. I will be seeing this report to the very end, where I will be getting a FULL REFUND because selling totally unwearable items bearing no resemblance to any photo they have up is certainly fraudulent.

They will upcharge you for items that are both UNWEARABLE and NOT FIT FOR SALE. You will 100% regret any purchase with them.