On Friday November 11,2016 Someone from Yahoo called myself to ask about suspicious activity on my email account. Then then connected me over to someone at "Microsoft" who could help me. Keith explained that I had 2 hackers send emails from my email account that has viruses. He explained that he could remote into my computer to help me fix it. After remoting in, he said look you have 29,063 virus. He claimed to be able to fix it. Then he offered me some security program that was going to help me fight off these hackers. It was going to cost $199.99 for 5 years of protection. I told him I didn't have that right now, so he said i could do some payment thing through paypal where I have 50 days to pay it off. I agreed and said I had to go to work, so I left him stay on my computer while I got ready and left for work. When I got home that night, I was still having problems, so I called the # he gave me. They were gone of course till Mon. The lady who answered said she would have him call me on mon. Monday morning November 14 *I* called them. When I asked for Keith at ext 114 I was told he was on the phone and call back in 5 minutes, I called back and was told he was not in the office. When I said I was told he was on the phone and to call back I was told there was 2 Keith Hazel's in the office. I told them I wanted to cancel whatever security thing it was he sold me. He said that they could not cancel it. Whoever i spoke to asked to help me fix the problem, so one again he remoted in, I got frustrated and asked to cancel whatever security thing they had sold me. This time he put me on hold. When he came back he said they were going to cancel it and I should see my money back in 10 days. I tried to explain it was a pay pal thing, but he just kept saying I would see my money in 10 days. When i got home from work, my bank account was over drawn by $36 +. I called once more, they guy pretended not to understand me and hung up on me. I called my bank right away and filed a claim against them. I can't believe I fell for this scam.
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