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Kelli S.

Contributor Level

Total Points
85

1 Review by Kelli

  • JustFab

12/10/14

Absolutely HORRIBLE COMPANY! The customer service is awful, so do not expect anything more than scripted talk from their end. Also the exchange process is a scam because they tell you that they will HOLD or Reserve your item for the exchange but they don't, instead they sell out and will only credit you a small portion of what you paid for the item. Also, the shoe styles are cute, but they are not very good quality.The quality is a liking to PAYLESS SHOES minus the horrible customer service. And Yes, VIP membership is a SCAM, they will charge your credit card every month unless you remember to skip that month by calling or logging into the website. BEWARE OF THIS SCAM!

Service
Value
Shipping
Returns
Quality

Kelli Has Earned 5 Votes

Kelli S.'s review of JustFab earned 5 Very Helpful votes

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