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Site is pretty easy to navigate, but checkout was a challenge. Kept getting error messages, and couldn't figure out why. Still don't know, but it finally went through...
This is a wonderful site to look for freelance or contract work, and is very user friendly! They assist with payments from both buyers and sellers, provide a great workstream feature, and update constantly.
They allow fraudsters to set up accounts without monitoring. They claim that funds are verified when they are not. And they allow work to be done by honest freelancers, and the other party to "cancel" the project before the worker is paid. They do not respond to emails. I have seen a couple of news stories about them in the US being fraudsters, and they are being investigated now by the FTC and their own government. Stay away!
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I ordered and was supposed to get 15 percent off my order but it charged me the full amount
Hello Kelli, my name is Marcus and I'm one of the tier-2 representatives of Freelancer.com. I regret to hear about your experience in our site. I wish to help you with your issues. Would you be able to send me an email at marcusc@freelancer.com with your freelancer and project ID. I review what has happened to your transactions and see how we can rectify the issue. I hope to hear from you. Thank you.