Kelli G.’s Reviews of NoMoreRack & more

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“Not happy at all, I bought 2 tablets in November for...”

12/27/13

Not happy at all, I bought 2 tablets in November for Christmas presents only to find out Christmas morning that they won't charge, I email/called/livechat and couldn't get ahold of anyone until I posted something on their facebook page, then 2 hours later I finally hear back from someone, only to find out they won't give me a refund on these 2 broken tablets because I was not within my 14 day mark, I asked them if they could at least send me 2 new tablets, and maybe this time use packing inside the box? I will never order anything from this website again and will tell all of my friends not to order from this website either. Now I'm out $400 and 2 tablets. Very upset. And so are my daughters.

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Vincent D. – NoMoreRack Rep Over a year old

Hi Kelli Q.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.