Kellie E.

On Two separate occasions i have reserved with getaroom. The first trying to change my reservation. It was a nightmare! I was on the phone every other day for a week. On hold for very long period at a time. Even the hotel i booked with was perplexed. They said they have to cancel my reservation in order to drop one night and could be booked at a higher price!
The second time called the hotel directly to cancel a night but did not call getaroom and now they are saying i will be charged a cancelation fee because i did not call getaroom to cancel. I am still fighting this.
Do not use this site! It is not worth the cheaper prices in the end!