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kelli A.

Contributor Level

Total Points
85

1 Review by kelli

  • DressLily

12/10/14

I am still waiting for my order that says it shipped 5 days ago... should have read the reviews before ordering :(

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CustomerService R. – DressLily Rep

Dear kelli A.,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please accept our sincerely apologize. We have checked and your order was placed at 2014-12-04 14:03:02 PST, while shipped out at 2014-12-06 02:23:56 PST. Tracking number: 9374869903500219675021, tracking site: http://webtrack.dhlglobalmail.com/

The standard delivery time will be around 10-25 business days after dispatch.

Till now its just 5 days passed, so could you please kindly wait for it?

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com

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